File and track your insurance claims with ease. Our expert team provides 24/7 bilingual support to ensure fast, fair settlement.
Enter your policy number or claim ID to check the current status of your claim instantly.
Your claim has been successfully submitted with all required documents.
All submitted documents checked and verified by our compliance team.
Insurance company is processing and reviewing the claim details.
Insurance surveyor visits for physical assessment (if required).
Approved amount credited to your bank account via digital payment.
Different insurance types have specific claim processes. Select your insurance type below.
Hospitalization, day care, OPD reimbursement, critical illness
Death benefit, maturity claim, disability, partial withdrawal
Accident damage, theft, third-party liability, natural disaster
Medical emergency abroad, trip cancellation, baggage loss
Fire, flood, earthquake, burglary, structural damage
Natural disaster loss, drought, flood damage to farmland
Accidental death, permanent disability, medical expenses
Simplified claims for microfinance-linked insurance products
Follow these 5 steps to ensure smooth and fast claim processing
Call your insurance company immediately. Most require notification within 48–72 hours of the incident.
Take photos/videos of damage. File FIR at police (for accidents/theft). Collect all bills and medical records.
Fill the claim form online via your dashboard or visit insurer office. Attach all required documents.
For motor, home, and large claims, the insurer sends a surveyor to assess the damage. Be cooperative.
After review and approval, the settlement amount is transferred to your bank account via digital payment.
Prepare these documents in advance to speed up your claim settlement
Hospitalization & medical reimbursement
Death benefit, maturity & disability claims
Accident, theft & third-party claims
Medical emergency, trip cancellation & baggage
Fire, flood, earthquake & burglary
Natural disaster & agricultural loss
Log in to your HamroBeema account to file a claim digitally. Our system automatically notifies your insurer and tracks the process in real-time.
Don't have an account? Fill this form and we'll help you file your claim within 30 minutes.
File your claim as soon as possible. Most insurance policies require notification within 24–72 hours of the incident.
Take photos and videos immediately. Don't repair damage before the insurer's surveyor has assessed it.
Always submit original bills and documents. Keep photocopies for your records. Never submit tampered documents.
Under Insurance Act 2079, you can file a grievance with NIA if your claim is unfairly rejected. Call 01-5970971.
Our expert claims team is here to help 24/7. Log in to your account for the fastest service, or call us directly.
Available 24/7 | Digital Payments as per NIA Mandate 2082 | All claims are processed under Insurance Act 2079